Everything You Need to Manage Your Tixr Account Tickets

  • Welcome to your Tixr How-To Guide, where you can find step-by-step instructions and helpful guides for managing all your tickets.
  • HOW TO FROM THE APP:
    HOW TO FROM THE APP:
    How do I download the app or log into my account?
    How do I download the app or log into my account?

  • Search for “HDFC Soccer” in the App Store or Google Play and download the official HDFC Soccer app.
  • Open the app and tap Continue.
  • Choose your notification and location preferences (optional).
  • Tap Log In if you already have a Tixr account and enter your email and password.
  • If you’re new, tap Create Account and follow the prompts to set up your Tixr account.
  • Once logged in, you can manage your Houston Dynamo tickets and orders directly in the app using the bottom navigation menu.
  • How do I add a credit card and set it as default?
    How do I add a credit card and set it as default?

  • Log in to your Tixr account on the HDFC Soccer App, Tixr app, or Tixr.com.
  • Click your initials in the top right corner and select Account.
  • Choose Payment Methods.
  • Click Add New Payment Method and enter your card details.
  • (Optional) Select Use as Default to make it your default payment method.
  • Click Submit to save.
  • You can update or manage your saved payment methods at any time from the Payment Methods page.
  • How do I transfer tickets to someone else?
    How do I transfer tickets to someone else?

  • Log in to your Tixr account on the HDFC Soccer App, Tixr app, or Tixr.com and tap Wallet.
  • Select the event and choose the order you want to manage.
  • Tap Transfer.
  • Select the tickets you’d like to send and tap Send.
  • Enter the recipient’s email address and tap Send Transfer Offer.
  • The transfer is complete once the recipient accepts the tickets via email.
  • How do I list tickets for resale?
    How do I list tickets for resale?

  • Log in to your Tixr account and open Wallet.
  • Select the event you want to manage.
  • Tap Sell (this option appears only if your tickets are eligible for resale).
  • Select the tickets you’d like to list and tap Set Price.
  • Enter your sale price and confirm.
  • Review the details and select List for Resale to finalize.
  • Your tickets will appear in the official Houston Dynamo resale marketplace once listed.
  • How do I pay an invoice?
    How do I pay an invoice?

  • Log in to your Tixr account and select Account.
  • Click the Invoices tab.
  • Select the invoice you’d like to pay.
  • Click Make Payment next to the installment you want to complete.
  • Review the payment schedule and click Continue.
  • Enter your payment details and select Complete Purchase.
  • Your payment confirmation will appear once the transaction is successful.
  • How do I add tickets to my mobile wallet?
    How do I add tickets to my mobile wallet?

  • Log in to your Tixr account on the HDFC Soccer App, Tixr app, or Tixr.com and tap Wallet.
  • Select the event you want to access.
  • Tap Add to Apple Wallet.
  • Select Add All to move all tickets from that order to your mobile wallet.
  • HOW TO FROM A DESKTOP:
    HOW TO FROM A DESKTOP:

    How do I add a credit card and set it as default?

    • Log in to your Tixr account on the HDFC Soccer App, Tixr app, or Tixr.com.
    • Click your initials in the top right corner and select Account.
    • Choose Payment Methods.
    • Click Add New Payment Method and enter your card details.
    • (Optional) Select Use as Default to make it your default payment method.
    • Click Submit to save.
    • You can update or manage your saved payment methods at any time from the Payment Methods page.

    How do I transfer tickets to someone else?

    • Log in to your Tixr account on the HDFC Soccer App, Tixr app, or Tixr.com and tap Wallet.
    • Select the event and choose the order you want to manage.
    • Tap Transfer.
    • Select the tickets you’d like to send and tap Send.
    • Enter the recipient’s email address and tap Send Transfer Offer.
    • The transfer is complete once the recipient accepts the tickets via email.

    How do I list tickets for resale?

    • Log in to your Tixr account and open Wallet.
    • Select the event you want to manage.
    • Tap Sell (this option appears only if your tickets are eligible for resale).
    • Select the tickets you’d like to list and tap Set Price.
    • Enter your sale price and confirm.
    • Review the details and select List for Resale to finalize.
    • Your tickets will appear in the official Houston Dynamo resale marketplace once listed.

    How do I purchase tickets through a group sale link?

    • Open the official Houston Dynamo group sales link and select the match.
    • Choose your quantity and select seats (or click Find Best Available in Zone).
    • Review your seats and click Checkout.
    • Enter your contact information and continue.
    • Add any optional items (or select No Thanks).
    • Enter your payment details and click Complete Purchase..
    • Your tickets will be delivered digitally to your Tixr account.

    How do I pay an invoice?

    • Log in to your Tixr account and select Account.
    • Click the Invoices tab.
    • Select the invoice you’d like to pay.
    • Click Make Payment next to the installment you want to complete.
    • Review the payment schedule and click Continue.
    • Enter your payment details and select Complete Purchase.
    • Your payment confirmation will appear once the transaction is successful.

    How do I return tickets for credit and use those credits?

    • To return tickets for credit: Log in to your Tixr account and open Wallet. Select the event marked Returnable. Click Return for Credits. Select the tickets you want to return and click Continue. Type "Return" to confirm and select Return for Credits. Your credits will be added to your account once the return is complete.
    • To use your credits: Go to View Credits in your account. Select an eligible Houston Dynamo event. Choose your tickets and proceed to checkout. Click Apply Credits at checkout. Complete your purchase (add a payment method if needed for any remaining balance).

    Tixr Guide FAQs

    How do I download the app or log into my account?

    Quick steps to get the app and access your tickets anytime. View Instructions

    How do I add a credit card and set it as default?

    Manage your payment methods for smooth purchases every time. View Instructions

    How do I add tickets to my mobile wallet?

    Save your tickets to your mobile wallet. View Instructions

    How do I transfer tickets to someone else?

    Easily send tickets to friends or family in a few clicks. View Instructions

    How do I pay an invoice?

    Learn how to quickly and securely pay any outstanding invoices. View Instructions 

    How do I return tickets for credit and use those credits?

    Step-by-step instructions for returning tickets and applying credits toward future purchases. View Instructions

    How do I list tickets for resale?

    Put your tickets on the resale market. View Instructions

    How do I purchase tickets through a group sale link?

    Instructions for buying multiple tickets through a group link. View Instructions

    What is the primary ticket site for Dynamo tickets?

    The official and primary ticketing provider for the Houston Dynamo is Tixr.

    What is the official resale partner for Dynamo tickets?

    The official resale platform for Houston Dynamo FC tickets is Tixr.

    Can I buy Dynamo tickets on Ticketmaster, SeatGeek, StubHub, or TickPick?

    While fans may resell tickets on any of these third-party resale websites, Tixr is the official ticketing provider and resale marketplace for the Houston Dynamo. To securely buy or resell verified tickets, we recommend using the HDFC Soccer App powered by Tixr or the Tixr mobile app and/or website.

    Where can I buy the cheapest Dynamo tickets?

    The best place to buy Houston Dynamo tickets is Tixr, the team’s official ticketing provider.

    In addition to standard ticket inventory, you can also browse secure resale tickets listed by other fans in the HDFC Soccer App powered by Tixr. Resale prices may vary, which can sometimes create lower-priced options. Buying through Tixr ensures your tickets are verified and authentic.